How it works
We do the technical work. You keep control of everything.
Every platform we work with has an official way to let a professional help you without handing over your account. We use those, exclusively.
Step one
A free eligibility check, first
Before anyone pays anything, we look at what you actually qualify for. Some verifications need a registered trademark. Some need a physical location with permanent signage. Some need twelve months of history you may not have yet. We would rather tell you that in week one than take your money and discover it in week six.
You will also get a straight answer about the things that are free. If your whole problem is a Google listing and you are comfortable doing it yourself, we will say so.
Step two: access, done properly
This is the part people are right to be nervous about. Here is exactly what we ask for, and what it does and does not let us do.
- Google Business ProfileManager
- You remain the primary owner. Removing us takes one click and does not need our cooperation.
- Your DNS or registrarDelegated access, DNS only
- Most registrars have a proper delegation feature. Where one does not exist, you paste our records on a screen share instead.
- Google Workspace or Microsoft 365Dedicated admin user
- You create a user for us with its own password and its own two-factor. We never touch your account.
- Meta Business portfolioPartner access
- Granted through Meta's own partner flow using our business ID, and revocable from your settings.
- Certificate authorityWe manage the order
- Your business is always the certificate holder. We handle logistics, you complete the identity step.
The three things we never ask for
Step three
The handful of steps you have to do yourself
Done-for-you has an honest limit. These four things require you personally, by the platform’s own rules. We prepare you for each and stay on the call, but we cannot take your place.
The certificate identity check
For a Verified Mark Certificate, an officer of your company joins a short video call with the certificate authority holding their ID, or visits a notary. This is not something an agency can do for you, and any agency that says otherwise is misrepresenting itself to a certificate authority.
The Google verification video
Google requires the owner to record it live, on site, inside their app. We build the shot list, run a dry run with you, and stay on the line while you film.
Paying platform subscriptions
Where a badge is a paid subscription, you subscribe and pay directly. We prepare everything up to that click.
Your own two-factor prompts
We never ask you to read us a code. If anyone ever does, that is the moment to stop talking to them.
When it is over
You get an access register
At handoff we give you a one page document listing every account we touched, what role we hold, and the exact screen where you remove us. If you ever want us gone, it takes about five minutes and you do not need to call us to do it.